Contacts
1. Contacts
Welcome to "Module 5: Contacts." In this module, we'll explore how to use contacts in Gmail. We'll explore the differences between directory and personal contacts, and you'll learn how to create and manage your own personal contacts in groups. Using contacts in Gmail helps you keep all your contact information in one place and reach several people at once. To view your contacts, choose the apps launcher and select the contacts icon. Contacts will open in a new tab. In the contacts window, there is a menu on the left. This menu has groups of contacts, including your directory and personal contacts. You can also open your contacts by visiting contacts.google.com in your browser. So, who are your directory contacts? You may have noticed that when you compose a message in Gmail suggestions will appear for recipients in the "To:," "Cc:," and "Bcc:" fields. Initially, these suggestions will be populated with other Google Workspace users in your organization. These contacts are from the directory of contacts that you have access to based on your organization's policies. You can't modify the information in any of the directory contacts but you can add them to your personal contacts or hide them. To create a new personal contact, select "Create contact" and choose "Create a contact." Enter the information in the fields provided. Choose "Show more" to see additional contact fields and if necessary, you can use a custom field. Your personal contacts are listed in alphabetical order by first name. To control which columns appear in the list in their order, click the "List settings" button in the top right of the contacts page. After you've created or added contacts, you can edit or delete them. Choose the contact's name to open the information card. Then, click the "Edit contact" button to change information for the contact. You can also select the star to mark the contact as important and add them to the "Starred contacts" section. Certain information about a contact cannot be edited. This includes information that is automatically populated from the contact's Google profile, as well as their organization. The contact card will also show recent interactions with your contact, including messages and events. This is particularly useful, as the interactions are actually links. You can select any of these links to go straight to the message or event interaction from the contact card. Select "More actions" to see options to print, export, hide from contacts, delete the contact, or select a label. Next, let's see how you create a personal group of contacts.2. Let's practice!
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