Protect your Inbox
1. Protect your Inbox
Welcome to Module 4: Protect your Inbox. Gmail provides several ways to protect your inbox. In this module, we'll explore Gmail's automatic protection and how you can customize settings to ensure that you receive the content you need. Gmail automatically identifies spam messages using artificial intelligence and the crowd-source identification of suspicious emails by over a billion users worldwide. We've already covered the ability to mark a message as spam, but now let's look at some of the actions you can take to manage your spam messages. The spam label allows to view and manage spam messages. Messages that have been in spam for more than 30 days are automatically deleted. You should check spam periodically to find messages that may have been incorrectly marked as spam. If you believe a message was incorrectly classified as spam, you can select Not spam to return the message to your inbox. To prevent a sender's legitimate messages from being marked as spam in the future, you can add the sender to your contacts or create a filter. We'll cover both of these options later in the course. After reviewing messages in your spam folder, you may want to completely delete them from your system. You can do that in two ways. To delete a single message, right-click on the message and select Delete forever. If you want to delete all of your messages in your spam folder, select Delete all spam messages now. Earlier we reviewed the spam action for messages that remove messages from your inbox and label them as spam. You can also select more next to the reply button when viewing a message and choose to Report spam or Report phishing. In addition to the messages being labeled as spam and removed from your inbox, a copy of it will be sent to Google for review. You may have an unfortunate situation that requires you to block emails from a particular sender. To stop receiving messages from a sender, open the message, select more, and then choose Block from the menu. All future messages from this sender will go directly to spam. You can unblock them using the same process. Gmail will also automatically identify mass emails like ads, promotions, and newsletters that you may have signed up for. An unsubscribe button will be added to these messages. If you choose to unsubscribe, it may take several days for the messages to stop. Or, as we described previously, you can also mark the messages as spam or just block the sender. If you need to send private or sensitive information via email, Gmail's confidential mode can help ensure that only the intended recipient can view your message. Access to the contents of an email can be time-limited, require a code to view, or be revoked at any time after you send it. When composing an email, choose turn confidential mode on/off to open the options window. There you can set an expiration time frame. You can also choose whether your recipient will have to generate an SMS passcode to view the message. Recipients who don't use Gmail are required to generate a passcode by email or SMS. Your recipients will not be able to download, copy, print, or forward a confidential message. If you ever want to remove access to the message before the expiration date, open it from your sent mail and select Remove access. Recipients will no longer be able to view the message. This feature is optional for organizations using Google Workspace and is subject to policies enabled in the Google Workspace admin console. If you cannot access this feature, contact the persons responsible for managing Google Workspace for your organization.2. Let's practice!
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