Customer support chatbot

You are tasked with developing a customer support chatbot for an e-commerce company specializing in electronics. This chatbot will assist users with inquiries, order tracking, and troubleshooting common issues. You aim to create a system prompt that clearly defines the chatbot's purpose and provides response guidelines that set the tone for interactions and specify the intended audience. A sample user prompt is provided.

The OpenAI package and the get_response() function have been pre-loaded for you.

Write out who this chatbot is for and what it should do and save this as the chatbot_purpose.
Define the target audience as tech-savvy individuals interested in purchasing electronic gadgets and save to audience_guidelines.
Define the tone_guidelines that ask the chatbot to use a professional and user-friendly tone while interacting with customers.

Exercise

Customer support chatbot

Instructions

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Instructions

Exercise