Add AI decision making
Acme Logistics has been receiving incident reports from multiple delivery locations, and now the team wants to automatically categorize these incidents using AI.
Your task is to enhance the existing workflow by adding a OpenAI node that classifies each report (for example, as "Delay", "Damage", or "Customer Complaint"). You'll also configure proper error handling to make sure the workflow continues even if the AI call fails.
This exercise is part of the course
Introduction to Workflow Automation with n8n
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