Make a data driven scheduling decision!
Now that you understand the inputs, explore the Erlang to arrive at a decision. This dashboard explores and calculates the employees needed according to Erlang-C inputs.
| Input | Description | Example |
|---|---|---|
| rate | Demand per 30min interval | 350 meals |
| duration | Avg time per work unit. | 120 secs |
| target | How long people can wait in line | 300 secs |
| service goal | Number of units per 100 served by within the target | 80 guests |
Looking only at Friday's corrected forecast, how many employees are needed to meet the maximum Friday demand?
This exercise is part of the course
Data-Driven Decision Making for Business
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