Build a Webhook connection
At Acme Support, the customer service team aims to automatically send support ticket data from their internal ticketing system into an automation workflow that processes each submission in real-time. To simulate this setup, you'll create two connected workflows:
- Workflow A (Receiver): listens for new support ticket submissions through a Webhook Trigger.
- Workflow B (Sender): simulates the ticketing system sending that ticket information via an
HTTP Request.
By doing so, you'll learn how different workflows (or external systems) can communicate using webhooks, a foundational skill for real-world automations.
Este exercício faz parte do curso
Introduction to Workflow Automation with n8n
Exercício interativo prático
Transforme a teoria em ação com um de nossos exercícios interativos
Começar o exercício