The data-driven process

Every data-driven process follows a consistent pattern — but what does that look like in practice?

Explore the interactive tool to see how three different organizations (E-commerce, Restaurant Chain, and Manufacturing) apply the five-step process. Select a scenario, then click through each step to see specific examples of what happens at each stage.

A hospital identifies that patient wait times are too long. What should they focus on FIRST in a data-driven approach?