Course introduction
1. Course introduction
Hello, and welcome to the course. In this course, we’ll introduce you to Google Chat, Google’s chat software included with Google Workspace. You’ll learn how to use Google Chat for simple one-to-one and small group conversations, and how spaces in Google Chat are used to better collaborate with others. During this course, through a series of lectures, demonstrations, and hands-on activities, you’ll gain confidence in using Google Chat. We encourage you to stay signed in to Google Workspace during the entire course, not just for the activities. Pause a video, lecture or demonstration at any time, and explore and practice for yourself to ensure that you understand the topic being discussed. This course follows our fictional customer “On the Rise Bakery” as they embark on their Google Workspace journey. At the end of the course, you’ll use Google Chat to solve a particular business challenge being faced by On the Rise. So, let’s discuss the scenario we are using as you learn about a few important features of Google Chat. Over the last three decades, On the Rise has primarily focused on sales in its physical locations. As the company expanded globally, its partner-owners Thomas Omar and Seroja Malone, have sought to expand online ordering, same-day delivery, and overnight shipping options. Thomas and Seroja have asked Anthony Dylan, who is in charge of product distribution and operations for On the Rise, to lead this new initiative. Anthony asks for your help. He wants to communicate with members of his new project team by using a shared chat, and collaborate on files, all in one place. He also wants team members to be able to assign tasks to each other. Are you ready to learn about Google Chat and help the On the Rise team solve their business challenge? Let’s begin.2. Let's practice!
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