Manage your conversations
1. Manage your conversations
After you start a conversation, hover over a person’s name to see more options to manage the conversation. If you view a message that you want to reply to later, you can mark the message as unread. You can also mark a message as read, even if you haven’t viewed it. You can click Pin to keep the conversation at the top of the list of chats, which lets you return to the conversation easily. By default, you are notified about any new messages in your chat conversations. However, notifications can be turned off for a conversation. To change your notifications for new messages in a one-on-one or group conversation, hover your mouse over the conversation name in the panel to reveal the options button. Click the options button, and then choose Turn off notifications. To resume notifications, hover your mouse over the conversation name in the panel to reveal the options button. Click the options button, and then choose Turn on notifications. We talk more about configuring your notification settings in the lesson on managing your Google Chat settings later in this module. You can also block a person from sending you messages. In a conversation, click the person’s name at the top of the chat window and select Block. When you block someone in Google Chat, they can still see the past messages in your conversation, but they won’t be able to message you. Neither person will be able to edit the messages you’ve exchanged previously in Google Chat. Remember that links or files you shared with the person before blocking them are still active. Also, the conversation and their name will disappear from the Chat section, but you can choose to unblock them from the Google Chat settings menu. Sometimes conversations become dormant and it would be beneficial to remove them from view. To hide a direct conversation, click the more options button and then select Hide conversation. To hide a group conversation, click the more options button, click Leave, and then click Leave again in the modal window. The conversation will no longer appear in the list of chats. If you begin a conversation with that person or group later, the chat history will reappear. Hiding the conversation only affects your chat view, not the other participants’ views. If you want to remove the chat history of a conversation, you can click the more button, and then choose Delete conversation. Once again, this will only delete the conversation for you, but the conversation history is still available to the other person. If it is a group conversation, you can’t delete the history. Sometimes you might want messages in the conversation to be visible only temporarily; for example, if they relate to a confidential matter or secretive project. To turn off a conversation’s message history, click the conversation, then click the conversation name, and click Turn off history. Messages will be deleted after 24 hours. However, be aware that your organization controls your Google Chat message history. As a result, you might not have the option to disable it, and messages might be retained for legal discovery purposes.2. Let's practice!
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