Message requests

1. Message requests

Imagine you have a quick question for a client and you want to send her an instant message. You know she uses Google Chat, but she doesn’t work at your company. With Google Chat, you can connect to external users by typing their email address into the search. Any person you message in Google Chat who is not a member of your organization will have “External” next to their name in the chat window. Similarly, people outside of your organization might be able to send you a chat message. You receive a message request the first time that someone sends you a direct message. To view message requests, open Google Chat and click the Start a chat and then click Message requests. You might also see that message requests appear in your list of chat messages with an envelope icon, instead of the user’s Google Account profile photo. Click Message requests to view the list of outstanding message requests. You can view the message by clicking the name of the sender. Google Chat filters messages requests that appear to be spam into a separate section. You can click Spam to review them. When the message request is open, you can accept or ignore it. If you accept a message, the requester can view your basic profile details such as your name, Google profile photo, and email address. They can also see when you're online. If you ignore a message request, the message goes away, and you can also block the requester. The requester can't tell you ignored them, but if you need to find the request again, you can search for the person in Google Chat by using their email address.

2. Let's practice!

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This exercise is part of the course

Google Workspace End User: Google Chat

BeginnerSkill Level

4.5+

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This module covers the agenda. It also introduces students to On the Rise and the course business challenge.

Exercise 1: Course introduction Exercise 2: Agenda

In this module, we will introduce you to Google Chat. You’ll learn about messaging individuals and groups in Google Chat and discover customization options.

Exercise 1: Introduction to Google Chat Exercise 2: Send a message Exercise 3: Use group conversations Exercise 4: Activity 1 explained Exercise 5: Activity 1: Create a group chat Exercise 6: Quiz Question 1 Exercise 7: Quiz Question 2

In module 2, you learn about managing your Google Chat settings. You also explore collaboration features and how Google Chat integrates with other Google Workspace products.

Exercise 1: Collaboration and conversation management Exercise 2: Set a status in Google Chat Exercise 3: Manage your conversations Exercise 4: Message requests

Current Exercise

Exercise 5: Manage your Google Chat settings Exercise 6: Shortcuts in Google Chat Exercise 7: Collaborate in Google Chat Exercise 8: Quiz Question 1 Exercise 9: Quiz Question 2 Exercise 10: Quiz Question 3 Exercise 11: Quiz Question 4

In this module, you’ll learn about the different uses of spaces, and compare them with individual and group chats.

Exercise 1: Spaces in Google Chat Exercise 2: Uses for spaces Exercise 3: Create a space Exercise 4: Join a space Exercise 5: In-line threading Exercise 6: Activity 2 explained Exercise 7: Activity 2: Create a space and add a thread Exercise 8: Collaborate in spaces Exercise 9: Space management options Exercise 10: Manage a space Exercise 11: Activity 3 explained Exercise 12: Activity 3: Search for a message Exercise 13: Quiz Question 1 Exercise 14: Quiz Question 2 Exercise 15: Quiz Question 3 Exercise 16: Quiz Question 4

This module introduces you to apps in Google Chat. You’ll learn how to find apps and add them to spaces and conversations. You’ll also explore common actions that you can take with the apps that Google creates and manages.

Exercise 1: Apps in Google Chat Exercise 2: Using apps Exercise 3: Adding apps to spaces Exercise 4: Common apps in Google Chat Exercise 5: Activity 4 explained Exercise 6: Activity 4: Use an app in a space Exercise 7: Quiz Question 1

In this module, you will put everything you have learned into practice by helping our fictional Google Workspace customer solve their business challenge.

Exercise 1: Business challenge overview Exercise 2: Business challenge Exercise 3: Activity 5: Business challenge Exercise 4: Wrap up