Case - Growing success
Walmart's buy online, pick-up in-store initiative is a growing success, prompting a focus on optimization to enhance margins and customer experience. Efforts include densifying inventory at primary distribution centers, streamlining logistics to regional hubs, and improving the last mile where customers collect their orders in-store.
How did the pick-up in store initiative help Walmart realize value outside of their original goal?
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Monetizing Artificial Intelligence
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