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Does this number feel right?

Helios is a B2B SaaS company serving mid-market and enterprise customers. For that segment, the typical support mix is onboarding, integration questions, and account management. Billing is usually a small slice.

Attach the Helios Support Tickets dataset and get the assistant to give you the share of tickets in each category. Then apply an order-of-magnitude check against that baseline.

Which of these is the most defensible reaction to the AI's number?

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