Net Promoter Score
Net Promoter Score (or NPS) is a common metric used to track the success of a product or website. It’s measured by asking a simple question:
How likely are you to recommend this product or website to a friend or colleague?
Users respond on a scale of 0 - 10 with 0 being not at all likely to recommend and 10 being extremely likely to recommend.

Which of the following best describes NPS?
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