कस्टमर सपोर्ट के लिए बातचीत की भूमिकाएँ

messages = [
    {"role": "user", "content": "How do I reset my password?"},
    # Show how the bot handles simple questions
    {"role": ____, "content": "Click 'Forgot Password' on the login page, enter your email, and check for our reset link."},
    {"role": "user", "content": "Why is my account being charged twice?"},
    # Demonstrate escalation for billing issues
    {"role": "assistant", "content": ____},
    # Add the new customer question for the bot to handle
    {"role": ____, "content": customer_question}]

response = client.messages.create(
    model="claude-sonnet-4-6", max_tokens=75,
    messages=messages)

print(response.content[0].text)