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Visualizing sentiment by complaint type

Now let's create a sentiment_twitter data frame and see whether or not complaints really are more negative, on average.

Cet exercice fait partie du cours

Introduction to Text Analysis in R

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Exercice interactif pratique

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sentiment_twitter <- tidy_twitter %>% 
  # Append the bing sentiment dictionary
  ___(___) %>% 
  # Count by complaint label and sentiment
  ___(___) %>% 
  # Spread the sentiment and count columns
  ___(___) %>% 
  # Compute overall_sentiment = positive - negative
  ___(___)
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