CommencerCommencer gratuitement

Data analytics to improve customer satisfaction

TrendyTech, an online retail store, has noticed a decline in customer satisfaction. The executives need to decide which aspects of the customer experience to improve: product quality, delivery speed, customer service, or website usability.

Use your knowledge of data analytics to help them structure a process that converts raw data into valuable information and actionable insights.

Cet exercice fait partie du cours

Decoding Decision Modeling

Afficher le cours

Exercice interactif pratique

Passez de la théorie à la pratique avec l’un de nos exercices interactifs

Commencer l’exercice