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Control-flow deviations

Recall these two filtering methods introduced in the previous chapter:

  • filter_activity_presence: select cases where certain activities are (not) present
  • filter_trim: trim the heads and/or tails of cases, until they start with a specific start and/or end activity.

We will use these two filters to drill-down to specific control-flow patterns.

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Business Process Analytics in R

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# Create otc_returned
otc_returned <- otc %>% 
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