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Branching with HITLBranchOperator

A complaint-routing pipeline uses HITLBranchOperator to let a human choose which team handles each ticket. The Dag is deployed — trigger a run, pick a branch, and see how Airflow handles the rest.

Follow these steps:

  1. In the Dags view, activate complaint_router and trigger a run.
  2. Open the latest run and wait until the route_complaint task shows the deferred state.
  3. In the Required Actions tab, select Billing Issue and submit your response.
  4. Switch to the Graph view and look at the state of each task.

After selecting "Billing Issue", what happens to the tasks you did not select?

This exercise is part of the course

Building Data Pipelines with Airflow

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