Exercise

Transcribing customer calls

You're working as an AI Engineer at DataCamp, which has an international learner base spanning 180+ countries. Their customer support team want to test receiving customer queries via phone call; however, they need your support to design a system to help their agents handle these requests.

To start, you will use the OpenAI API to transcribe their customer calls in the language they were recorded in.

As this is a case study, less code will be provided for you than in the previous chapter. If you struggle, don't give up, you can do this!

Instructions

100 XP

Open the customer recording stored in the file customer_call.wav.
Create a transcription request to the Audio endpoint and extract the transcript text.

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Instructions

Exercise