Data analytics to improve customer satisfaction
TrendyTech, an online retail store, has noticed a decline in customer satisfaction. The executives need to decide which aspects of the customer experience to improve: product quality, delivery speed, customer service, or website usability.
Use your knowledge of data analytics to help them structure a process that converts raw data into valuable information and actionable insights.
Este exercício faz parte do curso
Decoding Decision Modeling
Exercício interativo prático
Transforme a teoria em ação com um de nossos exercícios interativos
