Data analytics to improve customer satisfaction
TrendyTech, an online retail store, has noticed a decline in customer satisfaction. The executives need to decide which aspects of the customer experience to improve: product quality, delivery speed, customer service, or website usability.
Use your knowledge of data analytics to help them structure a process that converts raw data into valuable information and actionable insights.
Este ejercicio forma parte del curso
Decoding Decision Modeling
Ejercicio interactivo práctico
Pon en práctica la teoría con uno de nuestros ejercicios interactivos
