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Data analytics to improve customer satisfaction

TrendyTech, an online retail store, has noticed a decline in customer satisfaction. The executives need to decide which aspects of the customer experience to improve: product quality, delivery speed, customer service, or website usability.

Use your knowledge of data analytics to help them structure a process that converts raw data into valuable information and actionable insights.

Diese Übung ist Teil des Kurses

Decoding Decision Modeling

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