Copilot in Outlook and Teams
1. Copilot in Outlook and Teams
So far we've used Copilot in Word, PowerPoint, and Excel. In this short video, we'll see how Copilot helps you communicate, in Outlook and in Teams.2. Copilot in Outlook
One thing to know first: Copilot in Outlook needs either Outlook on the web or the latest Outlook app for Windows. Those two share the same interface, so what you see here looks the same in both. In Outlook, Copilot does three things really well. First, it summarizes long email threads. Open the latest message, choose Summary by Copilot, and get a concise overview with citations back to the source emails. Second, it drafts emails: tell Copilot what to include and it writes a first draft you can adjust for length and tone. And third, there's Coaching by Copilot. When a reply feels too blunt or unclear, it suggests improvements to tone, sentiment, and clarity before you send. Think about what that replaces. You come back from a week off to a thread forty messages deep, and normally you'd read it bottom to top just to work out what was decided and by whom. Summary by Copilot gives you that in about a minute, with citations so you can jump to the message that settled it. The reading still happened, but you didn't have to do it.3. Copilot in Teams
In Teams, Copilot helps you keep up. In a busy chat, ask Copilot to summarize the latest messages so you can catch up in seconds, with links to jump to the original message. For recorded meetings, it recaps what happened and lists action items, perfect if you joined late or missed it. And using the Copilot chat, you can ask questions across your conversations, like what a colleague has been working on this week.4. Know the boundaries
Copilot in Teams is powerful, but it has limits worth knowing. It's excellent at summarizing and answering questions about content that already exists in a thread, and it cites the messages it used. But two limits catch people out. It can't summarize images or files shared in the thread. It reads the messages, not the attachments. And by default it only looks back over the last thirty days of a conversation, so for anything older you need to ask for a wider window. It's worth acknowledging that Copilot is frequently updated and capabilities can change. Knowing the boundaries as they develop can help you reach for the right tool.5. Let's practice!
Let's practice spotting the right Copilot feature for the job.Create Your Free Account
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