Solving a problem with data
You are a data-fluent customer success manager, working at “StellarTech”, a visionary company in the space travel industry. There is a business problem: since last month there is a decline in customer satisfaction with their flagship space tourism service.
Your goal is to understand the root cause of the decline and solve the problem.
This exercise is part of the course
Data Fluency
Hands-on interactive exercise
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