More insights

So far, you have noticed some quite fascinating details about the customers. Now it's a good idea to look at the data through a different lens to produce some more interesting insights. In this exercise you will check the characteristics of the states regarding the customer service calls and the churn label.

We do not recommend doing so, but if you lost progress you can load the solution workbook of the previous exercise 3_4_plans_solution.pbix from the Workbooks folder.