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Imagine you are part of a team working on a recommendation system for an online streaming platform. Your model uses various user data points, such as viewing history, ratings provided, and user demographics, to recommend movies and TV shows. After deploying the system, you receive feedback from a user who is puzzled by a specific recommendation they received - a horror movie, despite their history of watching mostly comedy and family-friendly content.

In this context, you need to understand and explain the reasoning behind this particular recommendation to address the user's concern.

Which type of explanation would be most appropriate for this situation?

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Explainable Artificial Intelligence (XAI) Concepts

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