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Masked language

As part of a sales company's AI development team, you have been asked to explain how masked language modeling works to business stakeholders. You will ask the group to identify the missing words masked for this pre-training process.

The model has received unmasked data that contains user feedback on customer support and the various issues the support agents had to handle.

Here is a sample of the masked data: The [MASK] support [MASK] quickly resolved the [MASK].

What words have been masked?

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Large Language Models (LLMs) Concepts

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