Quiz Question 1

Sherrie West often intends to email Thomas Omar, yet when she starts to type, her “To:” field in Gmail automatically populates with the name “Thomas O’Malley”. This name is only replaced by “Thomas Omar” once Sherrie reaches the fourth letter of his family name. Sherrie has accidentally sent Thomas O’Malley three emails meant for Thomas Omar. What can Sherrie do to fix this problem?

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Google Workspace End User: Gmail

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Google Workspace End User: Gmail

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This module covers the agenda. It also introduces students to On the Rise and the course business challenge.

Exercise 1: Course introduction Exercise 2: Agenda

In this module, you’ll be introduced to Gmail and learn how to access it through your browser. You’ll also learn how to send email, manage Gmail conversations, and explore some common actions that can be taken on your messages.

Exercise 1: Introduction to Gmail Exercise 2: Conversation view Exercise 3: Create and send a message Exercise 4: Activity 1 explained Exercise 5: Activity 1 Compose an email message Exercise 6: Email replies Exercise 7: Gmail actions Exercise 8: Message actions Exercise 9: Quiz Question 1

Labels in Gmail allow you to organize messages based on different contexts. In this module you will learn how to create and manage labels, and how to apply them to your messages.

Exercise 1: Organize your email Exercise 2: Activity 2 explained Exercise 3: Activity 2 Create and use labels Exercise 4: Apply and manage labels Exercise 5: Quiz Question 1 Exercise 6: Quiz Question 2 Exercise 7: Quiz Question 3

In this module you will learn how Gmail integrates with other Google Workspace apps to help make you more productive and effective.

Exercise 1: Gmail integration Exercise 2: Create a calendar event from Gmail Exercise 3: Activity 3 explained Exercise 4: Activity 3 Create an event from Gmail and view it in Calendar Exercise 5: Integration with Calendar, Meet and Chat Exercise 6: Quiz Question 1 Exercise 7: Quiz Question 2

Gmail provides many ways to protect your Inbox. In this module you will explore how Gmail automatically protects you and how you can customize settings to ensure that you are only receiving the content you need.

Exercise 1: Protect your Inbox Exercise 2: Quiz Question 1 Exercise 3: Quiz Question 2

In this module you’ll explore how to effectively use contacts in Gmail. We’ll discuss the differences between directory and personal contacts, and you will learn how to create and manage your own personal contacts and groups.

Exercise 1: Contacts Exercise 2: Create a personal group Exercise 3: Activity 4 explained Exercise 4: Activity 4 Create a contact and a personal group Exercise 5: Import, export and merge contacts Exercise 6: Quiz Question 1

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This module explores unique features in Gmail that are designed to save you time and improve your productivity. You will learn how to create your own Gmail signatures, email templates, out of office alerts, and more.

Exercise 1: Manage Gmail settings Exercise 2: Activities 5, 6 and 7 explained Exercise 3: Activity 5 Create a new email signature Exercise 4: Activity 6 Create a mail template Exercise 5: Activity 7 Enable a Vacation responder automatic reply Exercise 6: Other settings Exercise 7: Quiz Question 1 Exercise 8: Quiz Question 2

In this module you’ll learn how to personalize your Gmail experience and use features to enhance your productivity and speed up your workflow. You’ll explore how to create filters, search for messages, delay the sending of messages until a specified time, use keyboard shortcuts, apply different Inbox types, and enable desktop notifications.

Exercise 1: Become more productive with Gmail Exercise 2: Create a filter Exercise 3: Activity 8 explained Exercise 4: Activity 8 Create a Gmail filter Exercise 5: Search Gmail Exercise 6: Activity 9 explained Exercise 7: Activity 9 Explore Gmail search Exercise 8: Other productivity settings Exercise 9: Quiz Question 1 Exercise 10: Quiz Question 2

In this module, you will put everything you have learned into practice by helping our fictional Google Workspace customer solve their business challenge.

Exercise 1: Business challenge overview Exercise 2: Business challenge explained Exercise 3: Activity 10 Business challenge Exercise 4: Wrap up