Matching real values with entity matching
When the Sales team asks about "successful" payments, Genie invents a value, status = 'successful', that doesn't exist in the data, so it returns nothing or guesses with a fuzzy match. The real column stores completed.
Entity matching fixes this by mapping the words people use to the actual values stored in a column. Turn it on for the columns most prone to this, then watch Genie translate "successful" into the right filter.
Note: If your session was restarted, or you want to jump straight to the solution, open the Ch1 - Complete - Wanderbricks Sales Analytics space.
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