Rolling out BeautyHelper
To ensure that BeautyHelper can be rolled out across the support teams, you've been tasked with testing more customer recommendations and assessing their accuracy.
The Data team at Lotus Skincare has helped compile a dataset of customer product recommendation requests based on transcripts from customer service calls. In addition to each customer's name, age, and skin type, the product type and preferences columns contain the type of product and additional preferences that the customer was looking for.
Name | Age | Skin Type | Product Type | Preferences |
---|---|---|---|---|
Allison | 43 | Normal | Serum | Cruelty-free |
Basma | 33 | Oily | Night Cream | Sensitive Skin |
Charlie | 15 | Combination | Blemish Control Cream | None |
Debra | 65 | Dry | Moisturizer | Paraben-free |
By prompting BeautyHelper, find the recommended product for each customer. If BeautyHelper's recommendation matches what is stated in the possible answers, tick the box for that person so you can assess the accuracy.
This exercise is part of the course
Recommending Skincare Products
Hands-on interactive exercise
Turn theory into action with one of our interactive exercises
