Find out what all the AI hype is about, disseminating fact from fiction, and discovering where the real value lies!

What Is Artificial Intelligence?

Pinning Down Artificial Intelligence

Options

Not AI

Spot the AI!

Different Types of Artificial Intelligence

Expert Systems

Machine Learning

Generative AI

Different AI for Different Tasks

Exploring Customer Segments

From Problem to AI Solution

Large Language Models: Intelligence On Demand

What are Large Language Models?

Truth

Myth

Busting Myths

The Foundations of Artificial Intelligence

AI is interesting and all, but what can it do for me? The answer: a lot! In this chapter, you'll use AI to perform a wide range of tasks, including content creation and data analysis to name a few. You'll also optimize your interactions with AI by recognizing what role it is trying to perform in a given task.

From Threat to Opportunity

Finding AI Opportunities

Generating Social Media Content with AI

Business Analysis with AI!

When to Think with AI and When to Work through AI

Different Roles for Different Goals

Partnering with AI

AI for Education

AI as a Force Multiplier for Productivity

Time for the student to become the master! You'll develop a collaborative mindset to drive your AI interactions further, build comprehensive and powerful prompting skills, and learn to iterate like a pro!

Adopting the Collaboration Mindset

Effective AI Collaboration

Prompt Engineering with AI

The Four-Part Prompting Framework

Check Your Prompt Before You Wreck Your Outputs

Iterating Toward Great Results

A First Draft Failure

Business Document Explanation

Mastering AI Collaboration

Getting value out of AI is one thing, but avoiding the pitfalls is another. It can feel like using AI is similar to a game of snakes and ladders, but with the right knowledge, mindset, and habits, you can ride the AI ladders all the way to the top!

Boundaries and Limitations of AI

From Risk to Reward

This AI Has a Problem...

Mitigating the Risks of AI

De-Risking AI Interactions

Spotting Concerns

Congratulations!

Using AI Responsibly and Beyond

You will understand what large language models are, their impressive capabilities, how they work, and the practical capabilities of generative AI beyond language.

You will understand what AI is, how machine learning works through pattern recognition, and why it represents a fundamental shift from traditional programming.

Learning Machines

Understanding AI

You will understand AI as a practical productivity tool and recognize the opportunity to become an early adopter who leverages AI effectively in your career.

The Opportunity

You will develop a practical mental model for recognizing when AI can help by learning to identify tasks that match four key AI capabilities— Execution, Thought Partnership, Refinement, and Continuous Learning.

How AI Can Help You

Value of AI for Work

You will understand AI's limitations and learn to work with it responsibly, ensuring quality outputs while protecting privacy and making informed tool choices.

Working with AI Responsibly

You will learn the essential collaboration patterns for working effectively with AI and develop confidence in communicating with AI through practical strategies.

Working with AI Effectively

Working with AI

Artificial Intelligence, or AI, has become the biggest technological innovation since the internet, giving everyone access to smart assistants that can assist, augment, or automate our tasks and work. But what is AI, how can you use it to maximize productivity, and how will AI change your job? We'll answer all of these questions in this course through hands-on learning, real-world examples, and interactive exercises that allow you to use real AI chatbot applications. Join the AI revolution today!

<h2>What Is Artificial Intelligence (AI)?</h2>AI may seem as though it appeared out of nowhere in 2023 with the release of ChatGPT, but it’s actually been powering many of the systems you interact with every day. Discover what AI is, the different forms it can take, and how large language models (LLMs)&mdash;like GPT&mdash;kickstarted a generative AI revolution!<br><br><h2>How Can I Be Productive with AI?</h2>The best time to start using AI is right now! Like the internet and computer ages before it, AI will soon permeate nearly every area of our work and daily lives. You’ll learn robust, evergreen techniques and strategies for getting the most out of AI. Get hands-on experience using AI to create content such as social media posts, chat with a learning tutor, and analyze data&mdash;all interactively hosted within the course!<br><br><h2>How Can I Improve My Prompts to Maximize Quality?</h2>Because we’ve been conditioned to treat technology as a tool, most people aren’t getting the full potential from their AI interactions. You’ll learn clear frameworks for using AI to perform tasks and solve problems; apply a robust prompt-engineering framework to maximize output quality, and iterate your prompts to achieve refined, reliable results!<br><br><h2>How Can I Avoid the Pitfalls of AI Systems?</h2>The upside to using AI for productivity is enormous, but there are important risks and pitfalls to be aware of to protect your work, your customers&rsquo; data, and your company&rsquo;s reputation. Strengthen your prompting skills with essential checks and adopt a responsible AI mindset.

Explore what AI is and how to use it responsibly for smarter, more productive work!

Exploring Customer Segments

Introduction to AI for Work

Hands-on interactive exercise