Can I Speak to Your Manager?
As part of your work consulting companies on AI agents, you helped TechFlow, a retailer, build a new multi-agent customer support system that handles customer queries.
A user just submitted: "I was charged twice for my premium subscription last month. I need a refund for the duplicate charge ASAP!"
The system uses a manager pattern where a central manager agent coordinates with specialized agents in legal, product, and billing.
This exercise is part of the course
Introduction to AI Agents
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