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Disaster recovery plan stakeholders

1. Disaster recovery plan stakeholders

As a security professional responsible for disaster recovery, it’s important to consider who is impacted by a situation as you respond to it. In this video, you’ll learn about the important role stakeholders play in disaster recovery planning. Because they’re usually the decision makers, stakeholders should be prepared to participate when security disasters happen. There are three main groups of stakeholders that work in and around a disaster recovery plan. The first group includes executive stakeholders. These stakeholders are the decision makers. They establish the budget and outline the strategic course of action for recovery. A Chief Information Officer, or CIO, is an executive stakeholder. The CIO is responsible for setting the stage for the recovery process. They consider business requirements and technological capabilities, so they’re ultimately accountable for a successful recovery. Next are operational stakeholders. Operational stakeholders work with executive stakeholders to ensure that recovery plans meet the organization's requirements. They’re also responsible for implementing the plans. For example, managers of a Security Operations Team are operational stakeholders. Managers implement the CIO's plan. Finally, technical stakeholders form the first line of defense in the event of a disaster. They work with operational stakeholders to make sure their organization's systems are safe, and can get back up and running. During a disaster, technical stakeholders are responsible for the initial fallout. They document and mitigate risks and address any issues that arise. They also coordinate responses, implement emergency procedures, and help in the recovery process to restore operations with minimal downtime. They may have different roles, but these stakeholders don't work alone. Instead, they work together and communicate effectively to help an organization fully recover. Effective and timely communication keeps information moving so that everyone understands their responsibilities and can perform their duties when the time comes. What happens when existing communication channels become compromised or unavailable? It's important for teams to consider the possibility of limited communication and implement solutions in advance. This is where out of band communications come into play. Out of band communications are alternative methods of communicating that can be used when normal channels become compromised or unavailable. These methods are especially important to ensure stakeholders and team members can communicate during an event or disaster. In large organizations, it's common for teams to perform disaster recovery processes in isolation from other teams. Disasters can have wide-ranging impacts on an organization, so members from different departments, like legal or compliance, need to be aware of disaster recovery efforts. So, it's important to maintain communications across teams during disaster recovery to keep everyone up to date. While stakeholders have different roles, there are a few key things they should all be able to do during a disaster. First, stakeholders need to understand their role and what responsibility they have in their organization. Next, they should be able to implement clear and timely communication. And finally, stakeholders should value their role and the contributions they make during recovery, because they’re an essential piece of the recovery effort. A successful disaster recovery plan depends on the coordination and communication of its dedicated stakeholders. The people who come together in a collaborative effort to recover from a disaster need to communicate effectively, share an understanding of recovery efforts, and acknowledge each stakeholder's role in the process.

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