It takes a village: Multi-agent customer support
This exercise is part of the course
Building AI Agents with Google ADK
Exercise instructions
Production-grade support assistants rely on a lineup of specialists working in concert. Spin up three focused agents, and wire them into a root agent that detects user intent and assigns each request to the right expert:
- Name each specialist agent according to its function:
"GreetingAgent"
,"AccountAgent"
, and"FAQAgent"
. - Add each specialist agent to the root agent, as its sub-agent.
Note: If you’re running DataLab in Restricted Mode, this exercise isn’t supported yet. We’re actively working on making it available in the future.
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