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It takes a village: Multi-agent customer support

This exercise is part of the course

Building AI Agents with Google ADK

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Exercise instructions

Production-grade support assistants rely on a lineup of specialists working in concert. Spin up three focused agents, and wire them into a root agent that detects user intent and assigns each request to the right expert:

  • Name each specialist agent according to its function: "GreetingAgent", "AccountAgent", and "FAQAgent".
  • Add each specialist agent to the root agent, as its sub-agent.


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