Interpreting a decision tree
A telecommunications company wants to predict which customers are at risk of churning (i.e., canceling their service). To do this, you use a decision tree that splits customers into risk categories based on three factors:
- Type of contract
- Number of service calls in the last six months
- Additional monthly charges
Take a look at the decision tree. What is the churning risk for a customer with a monthly contract, 3 service calls and $100 of additional monthly charges?
This exercise is part of the course
Advanced Probability: Uncertainty in Data
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