Digging deeper into churn categories
Churn Reasons
are grouped together in the Churn Category
column. The "Extra data charges", "Price too high" and other price related reasons are grouped together in the "Price" category. Your job is to display all churn categories in one clear visualization.
We do not recommend doing so, but if you lost progress you can load the solution report of the previous exercise 1_3_churn_reasons_solution.pbix
from the Exercises folder.
This exercise is part of the course
Case Study: Analyzing Customer Churn in Power BI
Hands-on interactive exercise
Turn theory into action with one of our interactive exercises
